Data We Collect and Why We Keep It
We collect your name, email address, mobile number and account wallet details when you register. When you make a deposit or withdrawal through bKash, Nagad or Rocket, the transaction reference and amount are logged against your account — we do not store your full mobile banking
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PIN or password at any point. Device identifiers, browser type and session timestamps are recorded to detect unusual login activity and protect your account balance. We retain transaction records for as long as our operational and legal obligations require. Payment channel data — such as your
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bKash or Nagad registered number — is used only to match your deposit to your account and is never sold to third parties. If you use Rocket for withdrawals, only the transfer reference visible on your Rocket statement is stored on our side. You can request
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a summary of all data we hold on you by contacting our support team directly. Any data correction or deletion request is reviewed within a reasonable period, and we will confirm the outcome to you through your registered contact details. Eligibility to use the platform and
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the scope of data rights available to you depend on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.